Hi there! We’re Kevin and Brianna from Unity Web.
Today, we’re going to share some crucial tips on how to avoid common mistakes when trying to get more reviews for your business.
Positive reviews are essential to bring in new customers and boost your reputation. So, let’s dive in
Top 5 mistakes to avoid:
1. Asking only once:
Most people need to be asked three times before they leave a review, so don’t be afraid to follow up.
2. Asking your staff:
Asking your staff can get you kicked off platforms such as Google, so be sure to ask real-life customers to get genuine feedback.
3. Offering an incentive:
Offering freebies or coupons in exchange for reviews will get you kicked off most platforms.
4. Asking for a review without gauging your customer’s experience first:
Start with a survey question like “How was your experience?” If their experience was good, ask for them to do a follow-up review. If they had a bad experience, move on to customer service instead and fix the problem.
5. Not knowing how your reviews compare to your competition’s:
Review count is a crucial metric. Stay informed!
You don’t have to tackle this all on your own. We’re here to help!
We’ll create a free reputation report card for you. You might even find reviews that you didn’t know you had. So, don’t wait any longer. Get in touch with us so we can boost your online reputation together.
As always, thank you for reading. We’re excited to be a part of your journey to digital success. Until next time, keep striving for success!